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All orders will be shipped from our Savannah Georgia location within 1-4 business days. If an item is on backorder, you will be notified.

Satisfaction Guarantee:
Merchandise can be exchanged or returned within 15 days of our original shipping date, for a full refund, excluding shipping charges. You must notify us of your intent to return or exchange. Send mouthpiece(s) insured mail with a copy of your receipt and accessories. We strongly recommend using mouthpiece patches to avoid teeth marks and ligature scratches. Items returned in less than new condition will be considered sold and returned at customers expense. If you received Free Shipping, There will be a full refund, minus $7.50.

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