For a full refund the mouthpiece must be returned to us within two weeks of the day that we ship it. That means you need to leave time for the mouthpiece to travel back to us within two weeks.) In the event of a return you will be charged $7.50 for shipping, if you received free shipping. If you paid for expedited shipping we will refund the price of the mouthpiece only.

If you use a metal ligature on the Classic during the trial period, consider the mouthpiece sold. If we receive a mouthpiece with scratches, we will charge your card for the extra shipping charges to send it back to you. There are no exceptions. We think that it is a privilege to be able to have a free trial of a piece of this caliber with no restocking fee. We expect that our customers will be extremely careful during the trial process.