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JodyJazz Outlet Store
Important Trial Information
Two Week Trial Policy for the DV:
For a full refund the mouthpiece must be returned to us within
two weeks of the day that we ship it. That means you need to
leave time for the mouthpiece to travel back to us within two weeks.)
In the event of a return you will be charged $7.50 for shipping,
if you received free shipping. If you paid for expedited shipping we
will refund the price of the mouthpiece only.
Important Trial Information
Two Week Trial Policy for the DV BASS:
For a full refund the mouthpiece must be returned to us within
two weeks of the day that we ship it. That means you need to
leave time for the mouthpiece to travel back to us within two weeks.)
In the event of a return you will be charged $7.50 for shipping,
if you received free shipping. If you paid for expedited shipping we
will refund the price of the mouthpiece only.
Caring for the DV BASS during the trial:
Utmost care must be taken with the DV BASS during its trial.
After each playing session it should be gently washed with
water and a little dish soap and dried off with an extremely
soft cloth that won't scratch (rub softly). Please do not
return a mouthpiece that has not been cleaned.
Scratches:
Minor scratches may occur to the mouthpiece from The Ring. We test every mouthpiece before sending them out so you may see the slightest scratches. We hope you agree that the superior performance of The Ring is well worth slight scratching. If you need to return or exchange your mouthpiece that has slight scratches caused by The Ring, we will accept these ligature scratches as inevitable. However please take the utmost care of your mouthpiece during the trial period. Please enjoy our finest creations!
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Shipping Information
Faster Shipping:
If you would like more time with the mouthpiece during the trial period you may opt to pay for the quicker shipping method: USPS Express Mail.
Things to bear in mind:
We are located in Savannah, GA. USPS Priority Mail takes about 2 to 3 business days within the United States. However, this does not include weekends or holidays. Therefore in order to have the mouthpiece back to us within two weeks from the day we ship you may have only 2 or 3 days to try the mouthpiece. The return rate is very low on the DV but we want you to be aware of your options.
Shipping Rates for U.S. Customers:
Overseas Shipping:
Shipping and Handling for Canada is $18.95 USD for USPS Priority Mail 6-10 business days from the day we ship. International Shipping and Handling is $42.95 USD, for USPS Global Express. International 3-6 business days from the day we ship. (Includes Europe, Asia, South America, Mexico, Puerto Rico and the Caribbean). |
